1. Do you have any ready stock for purchase?

Ready stock is only available under our Anphie Fine collection.  However, this is dependent on availability of ring sizes.

For sustainability and accessible jewellery pricing, most of our jewellery are made-to-order.

2. Are the prices on the website final?

Prices quoted via the designer tool are an estimate. The final price will be provided after discussion on the final design.

3. Are there certificates for gemstones?

A GIA certificate is available for diamonds above 0.3 carats. Certificates may be available for certain coloured stones.

At Anphie Jewels, we work with our trusted suppliers to source for natural gemstones around the world.

4. Is there a warranty period?

All Anphie Jewels products come with a warranty period of 1 year, against all manufacturing defects. This does not include damage due to careless wear or use.

5. How should I care for my jewellery?

We would recommend removing your jewellery after wear, cleaning it with a jeweller’s cloth and storing it in a jewellery box. A quick and easy way to clean your jewellery would be to gently brush it with a baby toothbrush and some warm soapy water.

6. Configurator – Technical FAQs

1. When the user enters the wedding or eternity ring site for the first time and clicks on a product, for certain browsers, the image that loads may not be the one clicked on. To resolve this, simply return to the image and click on it again and the correct image should load.

2. The date format that should be entered in the engagement ring configurator is dd.mm.yyyy.